Adiwana Unagi Suites

Customer service was impeccable, perfect place for 2-3 nights if you want to stay in and order room service. We recommend the private pool villa. We loved that you could take breakfast and afternoon tea in your room without the extra charge.

This place is AMAZING!! We enjoyed every moment of our stay. The room was huge, clean, and well maintained. The bathroom was large with a big soaker tub in the middle. We arranged for the flower bath upon arrival and the flowers were beautifully arranged. However by the time we went to get in, all of the water had somehow drained out of the tub. I called the front desk and someone was immediately sent to the room. After informing the supervisor, the gentleman and young woman from housekeeping cleaned out the tub and set back up the flower tub. I was so impressed with how quickly they worked to set the bath back up; I feel so bad that I don't remeber their names, because they deserve a special shout out! All day breakfast (so we were able to sleep in) is a wonderful perk offered at this hotel. The breakfast menu has a ton of options and our meals were so tasty and always freshly prepared. HUGE shout out to the staff at Ely's Kitchen; especially Nyoman, Vopi, and Lingnam (I'm not sure if that's the correct spelling of his name) made our afternoon/evening dining experiences truly memorable!! There is a free shuttle that takes you into the downtown area. It makes trips hourly and the last shuttle back to the property is at 9 PM. Everyone that works there is so friendly and helpful. I've never met such nice people!

Wow! What to say to fully do justice to the wonderful experiences we had during our stay at Adiwana Unagi Suites. From the start we were made to feel so welcome and it was a lovely surprise to have a light snack of cookies and water during our hotel transfer. Everything is geared to relaxation and tranquility. From the gentle bubbling of the water fountains throughout the complex to the marigolds that lined the steps and statues. It truly is an oasis of calm and a very special place within what is already the very beautiful country of Bali. As it was a holiday/wedding anniversary trip combined we were lucky to enjoy sone of the extra special things the hotel offers including the flower pool, cooking class, and candle light dinner. All were lovely but a personal favourite was afternoon tea, which we were blessed to have included in our package. It was lovely to watch the trees and sky from the Sky Lounge and we had several amazing sunsets on the roof deck. In addition, given the proximity of the hotel to Ubud (10 minutes away on the shuttle provided by the hotel) it was perfectly situated to enjoy a trip into the town too. Overall, the trip was really made so special by the people we met who made our stay so comfortable and easy. We would like to thank everyone who works at Adiwana Unagi Suites. With special thanks to: Nyoman, Agus, Mudita, Yusa, and Wulan. We also enjoyed several massages at the Tejas spa, again the masseuses were very skilled and extremely competent. Overall a luxurious experience and one we would very much love to do again in the future if the opportunity arises.

The hotel was super lovely and the staff were super welcoming and always at our disposal. A special shout out goes to Mila who greeted us on our first day and since we came for our honeymoon they gave us the most wonderful treatment. Another special shout out goes to Nyoman, who was such a wonderful waiter who knew everything and always had a smile on his face. Thank you for making us so welcome and for allowing us to have such a special honeymoon with you.

The forest view room was peaceful with a beautiful vista of the tropical forest of Ubud, the Balinese touches of manicured gardens and fresh flower arrangements along with the cultural stories shared each day after the room was serviced. The ability to have breakfast all day, respecting our privacy and yet ensuring we had everything we needed. The absolute highlight was the Balinese staff and the quality service, willingness to please, genuine kindness and being treated as a true guest on their magical island.. Dedy the duty manager’s attention to detail and ability to manage a miscommunication with grace and professionalism was a standout for our time in Bali. All staff knowing our names and greeting us with a smile, providing recommendations for activities that were on point for our unique needs. I could go on but ultimately this stay was the best value for money and created life long memories for my husband and I.